The world of information technology and communication has multiplied its importance with the growing number of users, becoming now essential for both people, and for the operation of administrations and companies. Due to its particularities, this technology is subject to continuous changes and updates that transcendentally modify the paradigm in which we find ourselves. In this way, at the beginning of the year, we could not stop talking about trends in telecommunications.
What will be the trends in telecommunications for 2018?
1. The mobile
The mobile, that device to which we are connected almost 24h and from which we can not disengage, will also offer us the important news.
The past 2017 has been marked by the end of roaming within the European Union, which for many has meant great savings. This fact surpasses it … the arrival of 5G! However, it will only be possible to enjoy this service in the United States, Dirty or China at the moment. In The U.S.A, we will still have to wait two years for the operators to offer the “fifth connectivity” and we can compare the differences between the 4G and 5G connections.
2. Fixed Telephony
And speaking of receivers, fixed telephony also brings us some surprises: it will “move to the cloud” during this New Year. One of the trends in telecommunications will be VoIP telephony, which becomes the most efficient option for telephone management in companies since it is much cheaper than the traditional switchboard, both in installation, maintenance and in the cost of the calls.
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On the other hand, the Chatbots become a top tool to offer a service 24 hours a day to customers in addition, in several languages. But another of the star characteristics that artificial intelligence offers us is the obtaining of a large amount of data to provide a totally personalized communication. This way, you can detect new patterns of user use, notify large data downloads or alert calls suspected of fraud.
More and more connected According to the Gartner information technology research and consulting company, this year there will be 8.4 billion objects connected to the Internet (cars, cameras, appliances, sensors, etc.) providing real-time data. This will allow organizations to improve the efficiency of their products/services by making more human capital necessary to analyze and use this data strategically. Consequently, it will require specialized telecommunication companies that are capable of offering great power in connectivity.
4. Secure payments thanks to the Blockchain technology.
This system became famous for the appearance of Bitcoin digital currency. A currency that offers more security in online transactions without the need for an intermediary. A great advantage to strengthen the client-company confidence, that surely the telecommunications operators will know how to take advantage of this New Year.
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In this way, we are the first to take note of the advances in the new technologies in telecommunications, in order to offer those services that improve the day to day online for our clients. For this reason, we are currently at the forefront of offering VoIP fixed telephony to all our users as well as new connectivity solutions such as for large events and rural areas.